A course developed by NCI+ to help both family and caregivers provide positive support to the person they care for to reduce irritability. The course includes a section on defensive interventions to prevent injuries to caregivers. Topics covered in the program include: * Why do people behave the way they do? * Building positive relationships. * Decision making and problem solving. * Assessing risk for escalating behavior. * Early crisis intervention. * The rest of the story--developing plan B. * Defensive techniques. Registration is limited, so don't delay. If registration is already full, or another location is desired, contact Ann Lassiter at alassiter@HDReach.org.